All sales are subject to the following terms and conditions:
Customer acknowledges agreement with these Terms and Conditions of Sale by the placement of an order to purchase a product from Superior Press.
Prices are listed in Superior Press catalogs and on its Web site and are subject to change without notice.
Payment is due at the time of shipment.
Payment may be made by ACH transaction. Call (888) 234-9425 to arrange for this type of payment.
Sales Tax will be collected in all applicable states and regions.
Shipping terms are F.O.B. Santa Fe Springs, California. Superior Press will arrange payment for shipping with the carrier, but such costs are the responsibility of the customer. Superior Press shall not be liable for handling or customs charges for shipments outside the United States. Risk of loss is upon customer once Superior Press delivers the product to the carrier. Delivery times are estimations only and Superior Press shall not be liable for delays.
Superior Press warrants that it has good title to the products it sells and that it has proper authority to sell the products it distributes.
Superior Press warrants the merchantability of all products manufactured by Superior Press at its Santa Fe Springs facility.
SUPERIOR PRESS DISCLAIMS ANY AND ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THE PRODUCTS WHICH IT SELLS OR DISTRIBUTES.
Limitations of Liability
In no event shall Superior Press liability exceed the replacement cost of the product purchased from Superior Press.
No product may be returned without the prior authorization of Superior Press. Authorization for the return of a product must be requested no later the than thirty (30) days after the date of order for the product. To request authorization for a return, call (888) 590-7998.
If authorization for the return of a product is granted on the basis of a customer claim that the product is defective, Superior Press shall determine, in its sole discretion after examination of the returned product, whether the claim of defect is justified. If the claim is deemed to be justified, Superior Press will replace the product without additional charge, and will ship the replacement product to the customer at the expense of Superior Press. If the claim is deemed to be unjustified, the original product will be reshipped to the customer at the customer’s expense. In either case, the customer will remain liable for the purchase price of the product.
If authorization for the return of a product is granted on the basis of a customer error, the product shall be returned to Superior Press at the customer’s expense. The product must be completely intact, and in its original packaging; otherwise, no credit will be issued. Superior Press will credit the customer for the amount of the invoice for the returned product, less a restocking charge. The original cost of shipping the product to the customer will not be refunded.
These Terms and Conditions of Sale represent the complete and final agreement between the customer and Superior Press with respect to customer’s purchase of products from Superior Press, and shall be supplemented only by the prices, quantities, and descriptions contained in the customer’s purchase order or offer. Any other terms or conditions contained in the customer’s purchase order or offer to buy shall have no force or effect.
These Terms and Conditions of Sale and any transactions made under them shall be interpreted in accordance with and governed by the laws of the State of California.
In the event any section or portion of a section of these Terms and Conditions of Sale are deemed unlawful or unenforceable, that section or portion of a section shall be stricken from the Terms and Conditions of Sale. The remaining sections or portion of a section shall continue in full force and effect.
Superior Press shall not be responsible for damage or delay resulting from Acts of God or from other actions beyond the control of Superior Press, both governmental and otherwise, including but not limited to war, riot, seizure or embargo.
In the event that a legal action is filed to interpret or enforce these Terms and Conditions of Sale, the prevailing party shall be entitled to recover its attorneys’ fees and costs.
These Terms and Conditions of sale may be modified from time to time by Superior Press without notice and are current as of the date of the catalog or web site in which they appear. Please refer to the current catalog or web site for the most recent version of these Terms and Conditions of Sale.
“Thanks for having such a positive effect on my career. Your superior products & services have helped me give the best service I could to some very important clients.”John B.
“You have been an amazing asset to my company and I am so happy I was able to find Superior Press!”Regan B.
“The entire team was engaged, available, responsive & innovative. Thank you for continuing to be such a great business partner!”Hope M.
“I love knowing I can call on you for such complex projects – it’s comforting as we keep winning business to have confidence in your partner.”Mark C.
“Superior Press is one of my best vendors!.. I just want you as a vendor to do what you promise, and Superior Press does that.”Grace D.
“..it’s not every day that I encounter such a high level of professionalism in customer service that use to be common place.”Frank F.
“Superior has been fantastic.. Had several hiccups (with another vendor) in implementing this product, but your team has been extremely accommodating and helpful”Carrie K.
“It is refreshing to deal with a company that communicates so well internally & makes it easy to do business with at all touch points.”Patricia C.
“All of the customer service staff is exemplary and I appreciate the courtesy they extend each time I call.. I do appreciate the support and effort you provide and thank you for the additional help when needed.”Vickie M.
“Thank you very much for always being such a ray of sunshine when I call and ask for assistance! I really appreciate it!”Virginia S.
“You can truthfully say you have lived up to your name of “Superior”!”Charles M.
“I really value the relationship with Superior Press. Your team makes my job much easier and are always pleasant to deal with.”Paul C.
“Whatever you do to train your customer service people is brilliant!”Barbara B.
“We’re very lucky to have such a meaningful and understanding partnership with Superior Press.”Angie P.
“You have an AMAZING team of folks working for you!”Barbara B.
“You really saved the day!”Michelle G.
“Thank you for making me look good with my customers”Roxie J.
“You have gone above & beyond for us and our clients, & we greatly appreciate everything you have done.”Mitchell S.
“You make my job so much easier... I’m truly grateful for all the support & help you provide to me and my clients.”Angie S.
“..the amount of time you save me, allows me to be much more productive for the rest of my day.. We appreciate the outstanding service.”Joshua C.
“We all have had really wonderful experiences with your supply desk. Anytime we call, the individuals are extremely helpful and just pleasant people to interact with.”Nicole B.
“I cannot thank you enough, Jessica. I really appreciate your hard work. This could have been a huge mess and you helped to alleviate all of my concerns.”Johana N.
“Fred C. is one of the most responsive, customer focused, creative thinking representatives I have EVER worked with..”Mark C.
“Mayra-pleasant, professional, quick, patient, product knowledgeable.. comes to mind during the call.. to say the least the call was Superior.”Sebrina S.
“Marlene is the greatest person to work with, always going above and beyond to keep our customers and I satisfied.”Theresa Cater
“Alisha is always trying to save us money.. very helpful & knowledgeable. I appreciate all of her help over the years. She is truly a superior employee of your company!”Ashlee H.
“Patricia V. is seriously the BEST person I have ever worked with... Thank you so much for always having amazing customer service...”Ashley W.
“Hector is always helpful & pleasant to deal with. He helped me put out a few fires & done it so that the client never realizes there was a fire to begin with.”Dawn Tague
“Veronica is my lifeline.. consistently is up to the challenge.. Thanks to her my check ordering process goes smoothly..”Havilah L.
“When challenges arose, your team took the necessary steps to ensure you did what was best for us & our clients.”Patricia C.
“The Superior Press Family always does their best to accommodate us & our customers.. Rosa & Priscilla do an excellent job in answering questions & processing my orders.”Kathy S.
“I would like to express my gratitude and appreciation of the partnership with your team especially with Pat and Alisha. I could always count on those two ladies to help me with questions and to always have cheerful voices on!!”Madelina S.