Dedicated Support Services

Dedicated Support Services

Eliminate the pain of treasury supply fulfillment.

Superior Press acts as an extension of Banks’ Client Service Call Center Teams for many of the top commercial banks providing:

Dedicated Service Representatives

User-friendly Online Ordering Systems

Expedited Same Day Order Processing

Personalized Workflows and Specialized Billing Options

client service

It’s Time Your Support Services Meet Your Customer Experience Standards

Being able to speak to live client service representatives who are cross-trained across all your treasury management products and know your Micr specifications is only one way we set ourselves apart from the other behemoth and impersonal check printers.

You never have to retell your request across multiple client service representatives or be transferred all about trying to find someone who can answer your more complicated or basic questions.

With a Superior Press relationship your client services team will guide you through:

  • Your Check Specifications and MICR Guidelines
  • Your Unique Bank Branded Deposit Bag Options
  • Payee Validation Field Requirements
  • Bank Branded Order Forms and Catalogs
  • Unique Billing setups for Bank or Clients including Tax Exemption
  • And More!

Happy Employees = Happy Clients

Superior Press achieves outstanding client results by nurturing an environment that empowers employees and encourages teamwork.

We’ve designed a company culture that rewards and honors excellence.

Our devoted, enthusiastic team is committed to delighting you and your bank clients every step of the way.

If you can answer ‘Yes’ to any of these, it’s time we helped

  • Are your clients frustrated by their phone calls being met with endless menu options and robotic voice prompts?
  • Does your check printer only know you by the routing number you enter on your phone pad?
  • Do you and your clients speak with a different client service representative every time you call your supplier?
  • Are you being service charged for tracking orders and wanting to speak with a live person?
  • Does your vendor know your name and your role, or do you only see them when its contract renewal time?

Schedule A Call With A Product Specialist To Learn More.

Central/Mountain Time Zone - David Zavala Pacific Time Zone - Jessica Duron Eastern Time Zone - Gina Galvez